Shared inbox
support@ without forwarded threads
Connect your support address to Verza and let the whole team work in one inbox — with clear ownership of every conversation.
Clear ownership
Every conversation has an owner. Assign manually or let rules do it — nothing falls between the cracks.
Private notes
Discuss a case with colleagues right inside the conversation, invisible to the customer. No more side channels.
Full history
Everything the customer has ever written — chat or email — in one timeline. The context is always there.
See how it works in practice — book a 30-minute demo.
Book a demo